In this, the first of five podcasts on where the CRTC has gone astray, PIAC speaks with Ted Woodhead, Woodhead Regulatory Consulting Inc., former Chief Regulatory Officer and Government Affairs at Rogers Communications, about the public's and the communications industry's need for speedier decisions, more predictable outcomes and transparency in process and results. Ted brings his experience with Rogers, and previously with not only TELUS but also his time at the Commission to provide keen insight and measured analysis of what ails the CRTC. At risk of agreeing too much, we turn the conversation to the Rogers-Shaw merger, where Ted gamely defends the the deal after some mild criticism, before we turn to whether prices for wireless are really coming down (they're not), but Ted argues they clearly are - a new take on a Canadian debate for the ages.