Today’s guest believes that if you love the workers and workplace before the work, everything else falls into place. Robin Ritz is the creative visionary and the owner of InCord, North America's largest custom netting fabricator, providing the best in custom netting products to customers worldwide since 1995. From the start, Robin has had a passion to make her company an exemplary workplace and as a result of her efforts, InCord has been voted one of Connecticut's top places to work for over 10 years running. Robin is also a renowned speaker on subjects like the ABCs of workplace success, work-life balance, and Kaizen strategies. Tuning in you’ll hear about her focus on company culture, how they implement Kaizen principles at InCord, how they marry process and culture in the company, and how they honor every voice. Robin explains why she believes that the person closest to the problem is also closest to the solution and how she uses this to improve processes at InCord. To find out more about the values they support at InCord, how supporting these values has made the company an exemplary place to work, and how this has led to their success, tune in today! Learn more about your ad choices. Visit megaphone.fm/adchoices