In the conclusion to part 1, Wes, who began his new job as manager of volunteer services in December 2019 and as the new head of volunteer services, had to almost immediately send volunteers, ones he didn't get to know well, home. In part 2 of this interview, Wes chats about his experiences, including: Difficult conversationsThe hardest thing he's had to do as a volunteer manager. (and it's not what you might expect)Rounding on volunteers, building that relationshipDiversity and InclusionExam...
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In the conclusion to part 1, Wes, who began his new job as manager of volunteer services in December 2019 and as the new head of volunteer services, had to almost immediately send volunteers, ones he didn't get to know well, home. In part 2 of this interview, Wes chats about his experiences, including: Difficult conversationsThe hardest thing he's had to do as a volunteer manager. (and it's not what you might expect)Rounding on volunteers, building that relationshipDiversity and InclusionExam...
Episode 5: Interview with Tracey O’Neill, Manager of Volunteer Engagement at Austin Health in Melbourne, Australia
Volunteer Plain Talk
51 minutes
5 years ago
Episode 5: Interview with Tracey O’Neill, Manager of Volunteer Engagement at Austin Health in Melbourne, Australia
Helping to create a positive culture of volunteering in many organisations can be tough work for leaders of volunteer engagement. How do you ensure that volunteers feel valued by everyone, from the CEO and board down to the front-line staff? How do you have an impact on strengthening the value and impact of volunteerism when you, as a leader, already feel invisible or unheard? Tracey O’Neill, Manager of Volunteer Engagement at Austin Health in Melbourne, Australia discusses the strategi...
Volunteer Plain Talk
In the conclusion to part 1, Wes, who began his new job as manager of volunteer services in December 2019 and as the new head of volunteer services, had to almost immediately send volunteers, ones he didn't get to know well, home. In part 2 of this interview, Wes chats about his experiences, including: Difficult conversationsThe hardest thing he's had to do as a volunteer manager. (and it's not what you might expect)Rounding on volunteers, building that relationshipDiversity and InclusionExam...
