Voices in Local Government tells stories, inspires ideas, celebrates progress, and acknowledges challenges faced by local government managers and staff in serving the public.
All content for Voices in Local Government is the property of ICMA and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Voices in Local Government tells stories, inspires ideas, celebrates progress, and acknowledges challenges faced by local government managers and staff in serving the public.
Explore the philosophical foundations of communication, the importance of empathy and active listening, and the role of nonverbal cues. The discussion emphasizes the need for personalized responses in local government, the significance of follow-up communication, and the challenges of building trust in institutions. They also share practical techniques for tailoring communication styles to different audiences and the importance of maintaining professionalism in all interactions.
Voices in Local Government
Voices in Local Government tells stories, inspires ideas, celebrates progress, and acknowledges challenges faced by local government managers and staff in serving the public.
