In this episode, we speak with our special guests, Grant and Kemp, who dive into the intricacies of the pest control industry's business side. Exploring the importance of company culture, employee retention, and strategic growth. They discuss the value of maintaining clean financial records and the impact of regular price increases on business valuation. With insights into private equity and the significance of recurring revenue, this episode is a must-listen for all business owners. Tune in ...
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In this episode, we speak with our special guests, Grant and Kemp, who dive into the intricacies of the pest control industry's business side. Exploring the importance of company culture, employee retention, and strategic growth. They discuss the value of maintaining clean financial records and the impact of regular price increases on business valuation. With insights into private equity and the significance of recurring revenue, this episode is a must-listen for all business owners. Tune in ...
Episode 11: Contact Center Innovation: Omnichannel and Integrations
Voice for the Industry Podcast
48 minutes
1 month ago
Episode 11: Contact Center Innovation: Omnichannel and Integrations
In this episode, we explore how small businesses can leverage multi-channel communication to enhance customer engagement and drive growth. Discover the advantages of reaching your audience through various platforms, from social media to email marketing, and learn practical tips for implementing a cohesive strategy. Tune in to uncover how multi-channel communication can transform your business operations and customer relationships.
Voice for the Industry Podcast
In this episode, we speak with our special guests, Grant and Kemp, who dive into the intricacies of the pest control industry's business side. Exploring the importance of company culture, employee retention, and strategic growth. They discuss the value of maintaining clean financial records and the impact of regular price increases on business valuation. With insights into private equity and the significance of recurring revenue, this episode is a must-listen for all business owners. Tune in ...
