Voice First AI: Automate the Ordinary, Pursue the Extraordinary
Michael Pierce
93 episodes
5 days ago
Welcome to Voice First AI — the show where small businesses, founders, and creators learn how to turn conversations into growth systems.
Hosted by Michael Pierce, CTO of SmartOptimize, each episode blends AI innovation, real-world case studies, and mindful leadership to show how conversational AI unlocks freedom for business owners.
Inside, you’ll discover how Ava Protocols and ChatGPT-powered teams can:
Capture every call, lead, and opportunity without burnout.
Automate communication while keeping the human touch.
Transform voice, text, and chat into structured data, insights, and action.
Build a business operating system that scales — and frees you to focus on what matters most.
Whether you’re an entrepreneur tired of missed calls, a tech innovator exploring agent ecosystems, or a leader balancing growth with well-being, this podcast gives you the playbooks, tools, and inspiration to automate the ordinary and pursue the extraordinary.
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Welcome to Voice First AI — the show where small businesses, founders, and creators learn how to turn conversations into growth systems.
Hosted by Michael Pierce, CTO of SmartOptimize, each episode blends AI innovation, real-world case studies, and mindful leadership to show how conversational AI unlocks freedom for business owners.
Inside, you’ll discover how Ava Protocols and ChatGPT-powered teams can:
Capture every call, lead, and opportunity without burnout.
Automate communication while keeping the human touch.
Transform voice, text, and chat into structured data, insights, and action.
Build a business operating system that scales — and frees you to focus on what matters most.
Whether you’re an entrepreneur tired of missed calls, a tech innovator exploring agent ecosystems, or a leader balancing growth with well-being, this podcast gives you the playbooks, tools, and inspiration to automate the ordinary and pursue the extraordinary.
When Your AI Gets Too Popular: Scaling Without Breaking a Sweat (or a Server)
Voice First AI: Automate the Ordinary, Pursue the Extraordinary
12 minutes
2 months ago
When Your AI Gets Too Popular: Scaling Without Breaking a Sweat (or a Server)
In the interesting episode of the Voice First AI podcast, host Michael outlines the challenges and strategies for scaling Conversational AI effectively without compromising the quality or functionality. The episode highlights the importance of starting small, testing in a controlled environment and maintaining a consistent brand voice. Michael also stresses the need to optimize, emphasising the importance of refining conversation flows and adapting to user feedback. Further, this episode cites the crucial role of context management systems, Key Performance Indicators and human-in-the-loop systems for maintaining quality and spotting glitches. Importantly, regular check-ins are essential to prevent any issues from spiralling out of control in automated systems. Lastly, Michael encourages the audience to focus on optimization as the key to long-term success and not just on amplifying output.
Voice First AI: Automate the Ordinary, Pursue the Extraordinary
Welcome to Voice First AI — the show where small businesses, founders, and creators learn how to turn conversations into growth systems.
Hosted by Michael Pierce, CTO of SmartOptimize, each episode blends AI innovation, real-world case studies, and mindful leadership to show how conversational AI unlocks freedom for business owners.
Inside, you’ll discover how Ava Protocols and ChatGPT-powered teams can:
Capture every call, lead, and opportunity without burnout.
Automate communication while keeping the human touch.
Transform voice, text, and chat into structured data, insights, and action.
Build a business operating system that scales — and frees you to focus on what matters most.
Whether you’re an entrepreneur tired of missed calls, a tech innovator exploring agent ecosystems, or a leader balancing growth with well-being, this podcast gives you the playbooks, tools, and inspiration to automate the ordinary and pursue the extraordinary.
