Being spoken to in one's own language is often a safe habour; the walls come down, the wrinkles in a furrowed brow relax and for patients, it's one less thing to worry about. In this episode we visit with Yue Hu, Northern Health's Director of Transcultural and Language Services and the Aboriginal Support Unit. Both these teams nurture a culturally safe environment where people can truly be themselves as they move through the health system. Yue highlights the services available through Northern Health as she shares her passion for letting people know they're being heard. She offers some insight into her early life in China and shares the experience she had at the Northern Hospital that helped her decide to stay in Australia. Celebrate the diversity that embodies our health service as you stop by during Visiting Hours.