Building engagement in a virtual context can be much more challenging than in a face to face situation. Not only do the technical issues make it more difficult, but the design and flow of the interaction, regardless of whether it’s a workshop or meeting is vital. Engagement needs to be built consciously and we cannot not just rely on it to happen by itself.

In this episode our discussion focuses on what we can do to prepare for a meeting in terms of interaction, design and flow, to create one that is truly engaging. How to actively involve all the participants in the way the interaction is run, to ensure that everyone feels heard and that they have been able to contribute enough for them to buy into the focus and outcomes of the session.