In the 2nd episode on Conscious Listening we focus on how to manage our awareness in virtual situations, through better connection and curiosity, helping us to better understand what others are saying. In online conversations we face many more challenges than in face to face situations, and we talk through many of the variables we need to address, to be able to do this effectively. We conclude the episode with a conversation about how to actively listen in an online environment using the classic Active Listening technique: listening, feedback and confirmation of what was heard.