To manage ourselves in a virtual leadership development context, we need to take ownership for our attitude and emotions related to the challenges we face.  How do we show up? Where is our focus when things are not going to plan in a specific situation? The Player attitude enables us to focus on our ability to take responsibility and act, rather than blaming others. The Learner attitude opens the space for curiosity and is absolutely essential for effective listening.

When disruptions happen, what capacity do we have to deal with the impact they have on us emotionally? How does this impact on others? When a participant shows up in a disruptive way? How do we deal with their disruptive behaviour.

Emotionally reacting to unforeseen events is normal human behaviour. However, we need the mental capacity and awareness to accept these and deal with them constructively and not being overpowered by them. To keep calm when things are not working out as they should, is an essential role model or the participants. Making issues transparent and staying calm helps normalise them.

They secret to interaction, is to keep the best possible connection to participants. Technology and its inherent challenges at best play a secondary role.

 Be proactive not reactive!

Own issues that show up as normal.