We discuss the 7 key themes that always emerge in an RoE alignment conversation. These again, give rise or connect to every other topic or behaviour that is important to participants in a virtual interaction. Essentially, if we are able to align participants and their behaviour around these, we effectively establish psychological safety.

The 7 are:

Respect, which underlies almost all other behaviours

Openness, which is the starting point for everything

Trust, which in turn fosters collaboration

Confidentiality, for example is really important in an online context as effectively participants allow others into their private environment

Honesty, in a sense of being truthful in your interaction and behaviour

Fairness, without a sense of fairness it is difficult to be open

Listening, is key for online work so people feel to be heard and seen

A specific circumstance or context requires additional topics that need to be explored through open questions and reflection on connected attitudes and behaviour

Supporting participants to reflect on these helps them get clarity on their intention and purpose and enhances their commitment