Summary

In this episode of Veterinary Vibes, host Garth Robillard and Dr. Josh Rosen delve into the critical role of clinical empathy in veterinary medicine. They discuss the importance of communication, navigating difficult emotions, and building trust within the veterinary team. Dr. Rosen shares personal experiences and practical tools to enhance empathy and improve client interactions, emphasizing that effective communication can lead to better patient outcomes and a more supportive work environment.

Takeaways

Clinical empathy is essential in veterinary practice.

Communication is often overlooked but crucial for success.

Navigating emotions in high-stress situations is vital.

Vulnerability can strengthen team dynamics.

Using names can enhance client relationships.

Signposting helps clients feel more comfortable.

Empathy leads to better patient outcomes.

Veterinary education is evolving to include communication skills.

Conversations can help resolve workplace tensions.

Building trust is key to effective teamwork.

Follow Dr. Josh Rosen here: https://www.instagram.com/dogtorjosh/