Summary

This podcast episode discusses the importance of veterinary technician utilization and efficiency in veterinary practice. The hosts, Heather Prendergast, Leslie Boudreau, and Dr. Lou Olson, emphasize the need to fully utilize veterinary technicians and create a culture that values their contributions. They highlight the benefits of technician utilization, such as improved job satisfaction, reduced turnover, and increased efficiency. The conversation also explores the various roles and responsibilities that credential technicians can take on in a practice, beyond traditional floor duties. The episode concludes with a discussion on onboarding programs and the impact of culture on technician utilization.

Takeaways

• Fully utilizing veterinary technicians can lead to improved job satisfaction and reduced turnover.
• Credential technicians can take on advanced roles in areas such as dentistry, behavior, and leadership.
• Creating a culture that values technician utilization is essential for maximizing their contributions.
• Onboarding programs and a positive practice culture play a significant role in technician utilization.

Chapters

00:00

Introduction and Background

01:24

The Importance of Veterinary Technician Utilization

03:06

Benefits of Technician Utilization in Practice

04:10

Fully Utilized Technicians in Practice

05:31

Implementing Technician Utilization in Hospitals

08:35

Creating a Culture of Technician Utilization

11:08

Expanding Roles for Credential Technicians

13:28

Empowering Technicians for Advanced Roles

17:17

Onboarding and Impact of Culture

18:02

Conclusion