In an industry constantly pushing for smarter workflows and scalable platforms, the conversation around core management systems like Sagitta is more relevant than ever. Joining us on this episode is Kate O’Toole, Vice President at Starkweather & Shepley, alongside Bruce Westman, Senior Director of Product Management for Sagitta at Vertafore. We explore operational efficiency, tech adoption, and the power of Sagitta’s user community. They share insights on driving change, building collaboration, and leading with a problem-solving mindset. There is so much to unpack, in this episode including: Bruce’s Family Feud throwback and agency nostalgia. Starting with the problem before choosing tech solutions. The strength of the Sagitta user community. How working groups shape meaningful innovation. Importance of having the right people in place for change. AgencyOne’s UI and single sign-on advantages. Get ready to laugh, learn and long for more, this one gives all the feels. Thank you for listening.