Modernizing insurance isn’t about disruption for disruption’s sake; it’s about identifying deep-rooted problems and creating connected solutions that serve the entire insurance value chain. In this episode, Robin Livesay, Head of Product Strategy at ePayPolicy, joins us to talk about transforming legacy workflows, aligning product ecosystems, and using real customer data to drive innovation. Her outside-in perspective is helping redefine how agencies, MGAs, and carriers manage payments and data. Listen to this podcast, and hear us talk about: • Solving real problems, not chasing flashy technology,• Integrating products to create exponential user value.• Using customer data to shape product and experience design.• Connecting payment, policy, and commission data.• Workflow flexibility that is essential for modern agencies. This podcast is one you don't want to miss.