We're re-releasing this insightful episode with  Troy Korsgaden,  a recognized expert in the insurance industry, in case you missed it. Troy, a published author, speaker, consultant, and founder of Korsgaden International, shares his wisdom on navigating the current insurance market and its evolving future. In this episode, he dives deep into the powerful role of technology in driving efficiency and enhancing client service, while stressing the importance of a proactive, intentional approach.  This episode is caulked with so much value including : Key strategies for success in a transitional insurance market. How technology enables, not replaces, client relationships. The value of being proactive in client management. Aligning agency goals with efficiency and client focus. Overlooked growth opportunities for carriers and agencies. Whether you're tuning in for the first time or the second or third, this episode is packed with timeless insights that will help you stay ahead in the ever-evolving insurance landscape.