The future of Insurtech isn’t just about adding features; it’s about delivering an experience that makes agents faster, smarter, and more efficient. This week, we sat down in-studio with Kelly Byrom, VP of Platform and Experience Design at Vertafore, to talk about the long game of building AgencyOne and what it takes to design smarter, faster, and more human-centered insurance software. Kelly shared what it means to centralize workflows, connect products, and build a user experience (UX) that solves problems instead of just looking good.Tune in to hear more about how: User feedback shaped global navigation across AgencyOne. Design is about problem solving, not just aesthetics. Iterative updates deliver consistency and efficiency for users. Smart UX changes save agencies minutes per task.  AgencyOne connects our products for faster, smarter workflows across roles. Get your pen and paper ready; you'll want to take notes on this one.