Getting a quote shouldn’t feel like a marathon, and yet for many independent agents, that’s exactly what it is. In this episode, we sat down with Gordon Kendall , VP of Product at Vertafore, who brings nearly 20 years of carrier experience and a serious passion for agency workflow. From rating commercial auto from the ground up to building products like PL Rating & Commercial Submissions. Gordon breaks down how quoting became the real moment of truth, and why time, not money, is the new metric of agency success. When you listen to this episode you will hear how: Quoting sets the tone, before claims ever come into play. PL Rating and Commercial Submissions simplify the quoting journey. Bind bridges the data gap between agents and carriers. Fewer clicks means much healthier margins for agencies. Carriers must meet agents where quoting actually happens.   You looking for your moment of truth? You could find it in this episode.