Verint Asia Pacific: CX | Customer Engagement | Contact Centre, Martyn Riddle
25 episodes
1 month ago
A series of podcasts from Verint featuring chats and discussions with leading figures from the contact centre, CX and customer engagement industry in the Asia Pacific region. During this series, we want to find out what customer service organisations are doing during these challenging times and try and discover what it is that drives the leaders in this space and what makes them tick.
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A series of podcasts from Verint featuring chats and discussions with leading figures from the contact centre, CX and customer engagement industry in the Asia Pacific region. During this series, we want to find out what customer service organisations are doing during these challenging times and try and discover what it is that drives the leaders in this space and what makes them tick.
Last published episode: 'In conversation with......Sri Annaswamy
Verint - In conversation with........
31 minutes 10 seconds
5 years ago
Last published episode: 'In conversation with......Sri Annaswamy
After a month away, during which the host Martyn Riddle underwent knee replacement surgery, the Verint podcast is back, with added titanium!! For our return episode, we chat with Sri Annaswamy, Founder and Director of Swamy & Associates, on all things AI, ML, GPT, RPA and a host of other over-used acronyms.
Verint - In conversation with........
A series of podcasts from Verint featuring chats and discussions with leading figures from the contact centre, CX and customer engagement industry in the Asia Pacific region. During this series, we want to find out what customer service organisations are doing during these challenging times and try and discover what it is that drives the leaders in this space and what makes them tick.
