Customer experience is the new gold — valuable, and becoming more valuable. In this episode of The Value Creators Podcast, Hunter Hastings speaks with Sujay Saha, CEO of Cortico-X, a leader in experience design, to explore how the world’s most forward-thinking companies are reshaping customer experience in the AI era. Sujay introduces a new discipline — experience-led architecture — where strategy, design, and technology converge to create experiences that reflect customer needs instead of re...
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Customer experience is the new gold — valuable, and becoming more valuable. In this episode of The Value Creators Podcast, Hunter Hastings speaks with Sujay Saha, CEO of Cortico-X, a leader in experience design, to explore how the world’s most forward-thinking companies are reshaping customer experience in the AI era. Sujay introduces a new discipline — experience-led architecture — where strategy, design, and technology converge to create experiences that reflect customer needs instead of re...
Episode #76. Bureaucracy vs. Entrepreneurship: How Bureaucratic Thinking Destroys Value Creation with Ryan Turnipseed
Value Creators
50 minutes
3 weeks ago
Episode #76. Bureaucracy vs. Entrepreneurship: How Bureaucratic Thinking Destroys Value Creation with Ryan Turnipseed
In this episode of The Value Creators Podcast, Hunter Hastings speaks with Ryan Turnipseed about the greatest enemy of entrepreneurial value creation: bureaucracy. Value creation is a universal economic goal, so how and why have bureaucratic restraints emerged, and why are they so resistant to innovation? Drawing on the contrasting theories of James Burnham and Ludwig von Mises, Ryan explains how managerialism and bureaucratic systems suppress innovation, limit consumer sovereignty, and redir...
Value Creators
Customer experience is the new gold — valuable, and becoming more valuable. In this episode of The Value Creators Podcast, Hunter Hastings speaks with Sujay Saha, CEO of Cortico-X, a leader in experience design, to explore how the world’s most forward-thinking companies are reshaping customer experience in the AI era. Sujay introduces a new discipline — experience-led architecture — where strategy, design, and technology converge to create experiences that reflect customer needs instead of re...
