In each episode, our host, Lookback CEO, Henrik Mattsson, talks with a different UX research leader. Recent guests include Jess Holbrook, the director of UXR for AI at Meta, and Jenny Lo, former head of research at Grammarly. Discover how they got into UXR, and their unique approach to user research.
Seasons 1 and 2 focus on how to engage stakeholders in the research process. In Season 3, Henrik and his guests talk about the impact AI is having on UXR.
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In each episode, our host, Lookback CEO, Henrik Mattsson, talks with a different UX research leader. Recent guests include Jess Holbrook, the director of UXR for AI at Meta, and Jenny Lo, former head of research at Grammarly. Discover how they got into UXR, and their unique approach to user research.
Seasons 1 and 2 focus on how to engage stakeholders in the research process. In Season 3, Henrik and his guests talk about the impact AI is having on UXR.
S3 E02 - Jessa Anderson, Manager of AI/ML UXR at ServiceNow
UX Research Rundown
35 minutes 36 seconds
1 year ago
S3 E02 - Jessa Anderson, Manager of AI/ML UXR at ServiceNow
UX Research Rundown
In each episode, our host, Lookback CEO, Henrik Mattsson, talks with a different UX research leader. Recent guests include Jess Holbrook, the director of UXR for AI at Meta, and Jenny Lo, former head of research at Grammarly. Discover how they got into UXR, and their unique approach to user research.
Seasons 1 and 2 focus on how to engage stakeholders in the research process. In Season 3, Henrik and his guests talk about the impact AI is having on UXR.
