Katie Hasson is the Global Lead for Team Ignite at Standard Chartered Bank. She built a world-class internal coaching culture — scaling from just 9 coaches to more than 240 across 35 countries, saving millions in coaching investment, and delivering measurable, lasting impact for thousands of employees and leaders.

In this conversation, we'll dive into the reasons the bank started on this journey, why they focused on having coaching report into the Strategy department, the challenges Katie faced, the strategies she and her team crafted, the lessons learned, and the future Katie envisions for coaching inside large organisations.