Trust is the most valuable currency in local government — and technology can make or break it. In this episode of Untangled, AV shares insights from his ICMA 2025 presentation, “Leveraging Technology to Build Trust in Local Government.” He explores how transparency, accessibility, and communication — not just technology — determine whether citizens stay confident in their government. From reducing friction in service delivery to creating AI readiness and strategic technology plans, AV breaks ...
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Trust is the most valuable currency in local government — and technology can make or break it. In this episode of Untangled, AV shares insights from his ICMA 2025 presentation, “Leveraging Technology to Build Trust in Local Government.” He explores how transparency, accessibility, and communication — not just technology — determine whether citizens stay confident in their government. From reducing friction in service delivery to creating AI readiness and strategic technology plans, AV breaks ...
What’s a Realistic Timeline for Public Sector Transformation?
Untangled
29 minutes
3 weeks ago
What’s a Realistic Timeline for Public Sector Transformation?
Every city wants transformation fast—but is faster always better? In this episode of Untangled, Megan Seaton and Robert Kornovich break down what it really takes to modernize a public agency. From readiness assessments to vendor negotiations to go-live dates, they unpack the realities that determine project timelines—and why change management often matters more than technology itself. If you’ve ever wondered why projects get delayed or why vendors push aggressive timelines, this one’s for you...
Untangled
Trust is the most valuable currency in local government — and technology can make or break it. In this episode of Untangled, AV shares insights from his ICMA 2025 presentation, “Leveraging Technology to Build Trust in Local Government.” He explores how transparency, accessibility, and communication — not just technology — determine whether citizens stay confident in their government. From reducing friction in service delivery to creating AI readiness and strategic technology plans, AV breaks ...
