Trust is the most valuable currency in local government — and technology can make or break it. In this episode of Untangled, AV shares insights from his ICMA 2025 presentation, “Leveraging Technology to Build Trust in Local Government.” He explores how transparency, accessibility, and communication — not just technology — determine whether citizens stay confident in their government. From reducing friction in service delivery to creating AI readiness and strategic technology plans, AV breaks ...
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Trust is the most valuable currency in local government — and technology can make or break it. In this episode of Untangled, AV shares insights from his ICMA 2025 presentation, “Leveraging Technology to Build Trust in Local Government.” He explores how transparency, accessibility, and communication — not just technology — determine whether citizens stay confident in their government. From reducing friction in service delivery to creating AI readiness and strategic technology plans, AV breaks ...
What’s a Realistic Timeline for Public Sector Transformation?
Untangled
29 minutes
2 weeks ago
What’s a Realistic Timeline for Public Sector Transformation?
Every agency wants modernization to move faster—but how fast is realistic? In this episode of Untangled, Megan Seaton and Robert Kornovich break down the truth about transformation timelines. From readiness assessments to implementation realities, they discuss how leadership, change management, and vendor coordination define what’s possible. They also unpack why timelines often slip, what clients overlook when setting expectations, and how third-party oversight prevents costly mistakes. Becau...
Untangled
Trust is the most valuable currency in local government — and technology can make or break it. In this episode of Untangled, AV shares insights from his ICMA 2025 presentation, “Leveraging Technology to Build Trust in Local Government.” He explores how transparency, accessibility, and communication — not just technology — determine whether citizens stay confident in their government. From reducing friction in service delivery to creating AI readiness and strategic technology plans, AV breaks ...
