Trust is the most valuable currency in local government — and technology can make or break it. In this episode of Untangled, AV shares insights from his ICMA 2025 presentation, “Leveraging Technology to Build Trust in Local Government.” He explores how transparency, accessibility, and communication — not just technology — determine whether citizens stay confident in their government. From reducing friction in service delivery to creating AI readiness and strategic technology plans, AV breaks ...
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Trust is the most valuable currency in local government — and technology can make or break it. In this episode of Untangled, AV shares insights from his ICMA 2025 presentation, “Leveraging Technology to Build Trust in Local Government.” He explores how transparency, accessibility, and communication — not just technology — determine whether citizens stay confident in their government. From reducing friction in service delivery to creating AI readiness and strategic technology plans, AV breaks ...
From Phoenix to Policy: Reflections on Housing Innovation at NAHRO 2025
Untangled
36 minutes
2 weeks ago
From Phoenix to Policy: Reflections on Housing Innovation at NAHRO 2025
Innovation, AI, and community engagement were front and center at this year’s NAHRO Conference in Phoenix. In this episode of Untangled, Megan Seaton and Robert Kornovich recap key insights from conversations with housing leaders, commissioners, and technology vendors shaping the future of affordable housing. They discuss how AI, modernization, and workforce challenges are redefining how housing authorities serve their communities. This episode covers: How AI is transforming housing operation...
Untangled
Trust is the most valuable currency in local government — and technology can make or break it. In this episode of Untangled, AV shares insights from his ICMA 2025 presentation, “Leveraging Technology to Build Trust in Local Government.” He explores how transparency, accessibility, and communication — not just technology — determine whether citizens stay confident in their government. From reducing friction in service delivery to creating AI readiness and strategic technology plans, AV breaks ...
