Trust is the most valuable currency in local government — and technology can make or break it. In this episode of Untangled, AV shares insights from his ICMA 2025 presentation, “Leveraging Technology to Build Trust in Local Government.” He explores how transparency, accessibility, and communication — not just technology — determine whether citizens stay confident in their government. From reducing friction in service delivery to creating AI readiness and strategic technology plans, AV breaks ...
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Trust is the most valuable currency in local government — and technology can make or break it. In this episode of Untangled, AV shares insights from his ICMA 2025 presentation, “Leveraging Technology to Build Trust in Local Government.” He explores how transparency, accessibility, and communication — not just technology — determine whether citizens stay confident in their government. From reducing friction in service delivery to creating AI readiness and strategic technology plans, AV breaks ...
Beyond the Bid: What the UK’s £144M ERP Deal Teaches Us About Transformation
Untangled
22 minutes
4 months ago
Beyond the Bid: What the UK’s £144M ERP Deal Teaches Us About Transformation
When the UK government awarded a £144 million contract to Workday and Cognizant, it wasn’t just about technology—it was a masterclass in scale, procurement efficiency, and what it takes to modernize across multiple agencies. In this episode of Untangled, Avero Advisors CEO Abhijit Verekar (AV) breaks down one of the largest ERP initiatives in UK public sector history—what it means for global GovTech, and what U.S. leaders can learn from their approach. AV explores: How the UK leveraged G-Clou...
Untangled
Trust is the most valuable currency in local government — and technology can make or break it. In this episode of Untangled, AV shares insights from his ICMA 2025 presentation, “Leveraging Technology to Build Trust in Local Government.” He explores how transparency, accessibility, and communication — not just technology — determine whether citizens stay confident in their government. From reducing friction in service delivery to creating AI readiness and strategic technology plans, AV breaks ...
