Trust is the most valuable currency in local government — and technology can make or break it. In this episode of Untangled, AV shares insights from his ICMA 2025 presentation, “Leveraging Technology to Build Trust in Local Government.” He explores how transparency, accessibility, and communication — not just technology — determine whether citizens stay confident in their government. From reducing friction in service delivery to creating AI readiness and strategic technology plans, AV breaks ...
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Trust is the most valuable currency in local government — and technology can make or break it. In this episode of Untangled, AV shares insights from his ICMA 2025 presentation, “Leveraging Technology to Build Trust in Local Government.” He explores how transparency, accessibility, and communication — not just technology — determine whether citizens stay confident in their government. From reducing friction in service delivery to creating AI readiness and strategic technology plans, AV breaks ...
AI’s Tipping Point: July’s Seismic Shifts in GovTech
Untangled
42 minutes
3 months ago
AI’s Tipping Point: July’s Seismic Shifts in GovTech
In this solo episode, AV breaks down what made July 2025 a defining moment in AI and government technology. From the release of Grok-4 and the anticipated rollout of GPT-5 to massive infrastructure investments and evolving federal AI policy—this update is packed with insight. We also explore local government use cases, smart city wins, and why the public sector must start with strategy before chasing tools. If you're navigating modernization, procurement, or policy—this one's for you. 👉 Don...
Untangled
Trust is the most valuable currency in local government — and technology can make or break it. In this episode of Untangled, AV shares insights from his ICMA 2025 presentation, “Leveraging Technology to Build Trust in Local Government.” He explores how transparency, accessibility, and communication — not just technology — determine whether citizens stay confident in their government. From reducing friction in service delivery to creating AI readiness and strategic technology plans, AV breaks ...
