Trust is the most valuable currency in local government — and technology can make or break it. In this episode of Untangled, AV shares insights from his ICMA 2025 presentation, “Leveraging Technology to Build Trust in Local Government.” He explores how transparency, accessibility, and communication — not just technology — determine whether citizens stay confident in their government. From reducing friction in service delivery to creating AI readiness and strategic technology plans, AV breaks ...
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Trust is the most valuable currency in local government — and technology can make or break it. In this episode of Untangled, AV shares insights from his ICMA 2025 presentation, “Leveraging Technology to Build Trust in Local Government.” He explores how transparency, accessibility, and communication — not just technology — determine whether citizens stay confident in their government. From reducing friction in service delivery to creating AI readiness and strategic technology plans, AV breaks ...
2026 Paradigm Shifts: Rethinking Government ERP Implementations
Untangled
39 minutes
1 month ago
2026 Paradigm Shifts: Rethinking Government ERP Implementations
The landscape of government ERP is shifting fast. As agencies look ahead to 2026, it’s clear the old frameworks for selection, contracts, and implementation no longer fit today’s realities. From AI maturity and workforce expectations to reporting, training, and procurement models, the next wave of ERP projects requires a fundamentally different approach. In this episode, we break down the paradigm shifts agencies must understand to reduce risk, avoid costly failures, and build systems that tr...
Untangled
Trust is the most valuable currency in local government — and technology can make or break it. In this episode of Untangled, AV shares insights from his ICMA 2025 presentation, “Leveraging Technology to Build Trust in Local Government.” He explores how transparency, accessibility, and communication — not just technology — determine whether citizens stay confident in their government. From reducing friction in service delivery to creating AI readiness and strategic technology plans, AV breaks ...
