How can lawmakers and public servants design policies which benefit from continuous learning?? How will government offices that learn and adopt agile practices be able to achieve better outcomes for the public? Jennifer Pahlka is a senior fellow at the Niskanen Center, founder of Code For America, and the founder of the US Digital Services under the Obama administration. She is also the author of Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better. Greg and Jennifer discuss why the government struggles with adopting modern digital practices such as agile and waterfall methods. She explains the disconnect between policy-making and implementation, emphasizing the need for a more integrated and feedback-driven approach. They explore other topics such as the over-reliance on contractors, burdensome procurement rules, and the essential role of user research in creating effective digital services. *unSILOed Podcast is produced by University FM.*