In this insightful episode, we sit down with Shyam Rao, the founder and CEO of Punchh, for a deep dive into the world of startups and entrepreneurship. Shyam shares his wealth of experience, from bootstrapping Punchh in its early days to scaling it into a successful venture.
13:33 Finding Your First Customers
17:27 Bootstrapping and Early Growth Reflecting on Punchh's journey
27:07 Product-Led Approach
33:39 Focusing on ROI In the early days
35:11 Aligning with Customer Goals
44:09 Building a Strong Company Culture
50:10 Thoughtful Hiring as You Grow
53:39 Fostering Team Spirit
56:25 Preparing for M&A
01:02:52 Maintaining Work-Life Balance