C-Suite leaders and customer experience experts explain how prioritizing frontline employees leads to higher productivity, better customer service, and more revenue.
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C-Suite leaders and customer experience experts explain how prioritizing frontline employees leads to higher productivity, better customer service, and more revenue.
Ep. 4: How Remote Work Helps Contact Centers Hire & Keep Top Talent (with Kate Brouse)
Unlocking Customer Service
37 minutes 36 seconds
4 years ago
Ep. 4: How Remote Work Helps Contact Centers Hire & Keep Top Talent (with Kate Brouse)
Kate Brouse, Head of Strategic Partnerships for the National Telecommuting Institute (NTI), explains the benefits of remote work for your employees, your customers, and your revenue. Learn why so many companies plan to make remote work a permanent fixture and how you can successfully do the same.
Unlocking Customer Service
C-Suite leaders and customer experience experts explain how prioritizing frontline employees leads to higher productivity, better customer service, and more revenue.
