C-Suite leaders and customer experience experts explain how prioritizing frontline employees leads to higher productivity, better customer service, and more revenue.
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C-Suite leaders and customer experience experts explain how prioritizing frontline employees leads to higher productivity, better customer service, and more revenue.
Ep. 11: The Value Your Contact Center Brings to Your Business (with Meagan Thai)
Unlocking Customer Service
33 minutes 34 seconds
4 years ago
Ep. 11: The Value Your Contact Center Brings to Your Business (with Meagan Thai)
Contact centers are central to giving customers the best possible experience. Today, Meagan Thai, Director of Contact Center & UC Solutions for Telarus sits down to talk about the impact contact centers have on your business and where the industry’s heading. She's sharing what customers want from their contact center technology and dishing out top advice to help you plan your own customer service investments.
Unlocking Customer Service
C-Suite leaders and customer experience experts explain how prioritizing frontline employees leads to higher productivity, better customer service, and more revenue.
