Andy and Frances are in conversation who's has has an extensive multi national career in the retail and banking sectors before becoming a full time coach.

Amanda describes leadership  listening as the core skill at the heart of leadership. Her view is that listening and “really paying attention to what the challenge and issue at hand is”, and “taking the time to inquire into, and listen to what is not being said in the situation”. With that information being the person who takes the care and responsibility to address whatever that is.

Amanda describes her leadership identity as “Walking the talk” by demonstrating consistently her particular way of working. Sometimes this required her to take an unpopular stand.

She is most proud of the enduring meaningful relationships that she has formed with various people throughout her career that are still going strong today.

Amanda describes her purpose as “to make a difference to the people who she came into contact with or those who were going to be recipients of that decision”.  She saw herself as the human face of HR even in the most difficult of circumstances. 

The three things that she would advise others leaders on are: -

1: Learn to say no

2: The importance of standing up for yourself.

3: It’s important to have the feminine qualities in the workplace such as vulnerability, compassion and care.

Amanda describes her regrets that she didn’t recognise her own worth early enough in her career and she let her inner critic have its way with her far too often. Because of this she didn’t take risks when opportunities were offer to her.

Top tips for other leaders: - 

1: Bring all of yourself to your position as a leader and don’t try to emulate anyone else.

2: Have listening upfront in your leadership arsenal

3: Keep living your whole life alongside that being a leader and ensure that you don’t lose sight of that.

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