If you work in sales or marketing, there are probably two questions that keep you up at night: “What’s led past customers to our product?” and (2) “What will lead future customers to our product?”
On today’s episode,
Rachel Ann Kreis and
Jiaqi Pan are joined by
Laura Erdem (Sales Manager at
Dreamdata) to talk all things revenue attribution, which helps companies of all sizes answer these very questions. Laura underscores the importance of aligning marketing strategies with sales initiatives to effectively map out the customer journey and identify the many (not just one) touchpoints that led to a conversion.
Join us as we discuss:
- How linear attribution models can oversimplify the complexity of the customer journey
- The practical attributions of attribution data
- Finding the “sweet spot” between too many attribution initiatives and too few attribution initiatives
- Transactional vs. relationship-oriented sales strategies