
Join us in this insightful episode of the GCP Podcast under the Gulmohar Tree, as host Sumit Aneja sits down with Julien Massot—a hands-on operator who’s worn many hats, from CRM consulting firm founder to product leader. Julien shares his journey from stumbling into tech to building a consulting firm that scaled to over €5 million in revenue before its acquisition.In this episode, we discuss:Julien's early experiences and what inspired his shift into CRM and Salesforce consulting.Strategies for implementing CRM systems, overcoming resistance to change, and fostering leadership alignment.The dynamics of working with his life partner in a startup environment.Lessons learned from setbacks, including a failed Go Live, and how honesty and teamwork turned the situation around.The parallels between consulting and product leadership, focusing on customer-centricity and strategic growth.Discover actionable insights on leadership, change management, and customer-focused strategies for startups and enterprises alike.Keywords: CRM consulting, Salesforce implementation, entrepreneurship journey, leadership alignment, change management, startup culture, customer relationship management, business transformation, product leadership, overcoming challenges, consulting strategies, Julien Massot interview, GCP Podcast.Tune in for an inspiring conversation packed with valuable lessons for leaders, entrepreneurs, and professionals navigating the tech industry. #CRMSolutions #Leadership #Entrepreneurship