The customer is always right, right? Except they’re not always. So it’s up to you to make things right, even when the customer is wrong. There’s no one right way to handle customer service, but there are plenty of ways to get it wrong.
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The customer is always right, right? Except they’re not always. So it’s up to you to make things right, even when the customer is wrong. There’s no one right way to handle customer service, but there are plenty of ways to get it wrong.
A successful business takes more than a great idea, great employees, and great service. You need customers. So how do you find them? Or more accurately, how do they find you? Having a steady stream of leads is essential to keep any business growing.
TWO MEN AND A TRUCK® Podcast
The customer is always right, right? Except they’re not always. So it’s up to you to make things right, even when the customer is wrong. There’s no one right way to handle customer service, but there are plenty of ways to get it wrong.
