In this episode, we have our special guest Natasha that explains to us how the world can be interpreted as linear and organized, or volatile and ambiguos. Also, together with her we discuss how the triple diamond model helps us navigate the complexity and ambiguity of this world when finding solutions to complex problems.
Is our world as linear, causal, and based on rational decision-making as we might deem it to be? The traditional understanding of the world perceives humans to be rational and logical 24/7, as well as reality to be a “clock world”-- easy to figure out and simple. But, our world is not like that: we live in a VUCA world… Volatile, Uncertain, Complex and Ambiguous… a “cloud world”: highly irregular, disorderly, and more or less unpredictable.
Our new understanding of the world needs new principles, and these are ours:
In more practical terms, we work with the TRIPLE DIAMOND: understanding latent user problems and needs (“doing the right thing”); building the right solutions to solve these problems (“doing the thing right”); and, this way, reducing waste and maximizing value delivered using techniques like Lean startup or Scrum.
Our biggest learnings come from failures, right? To see our work in practice, we are going to present and analyze a real DocPlanner project that did not go so well mainly because it underestimated our new principles, as well as skipped triple diamond steps. In addition, we will look back and discuss best practices: practices we would apply if we faced this project again!
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We invite you to continue the conversation and give us feedback!
Twitter: @TwoFacetPodcast
Email: twofacetpodcast@gmail.com
Hosts: Juncal González, Matt Mikulski
Special Guest: Natasha Moro
Music: Sunlight by Lightblow
