All content for Trust Me, I'm a CSM is the property of William Belcher & Valerio Bianconi and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Hosts Valerio and William discuss how market and industry challenges from 2020-2023 have influenced the evolution of the CSM role in 2024 and beyond.
Voice of the Customer - How should Customer Success Teams work with Product Teams?
Trust Me, I'm a CSM
33 minutes
2 years ago
Voice of the Customer - How should Customer Success Teams work with Product Teams?
Valerio and William welcome James Alliband, esteemed Product Manager in Cybersecurity on to the show for the first time. James lends his extensive experience to a lively debate about the do's & don'ts of product teams and CSMs who want to work together.
Trust Me, I'm a CSM
Hosts Valerio and William discuss how market and industry challenges from 2020-2023 have influenced the evolution of the CSM role in 2024 and beyond.
