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Hosts Valerio and William discuss how market and industry challenges from 2020-2023 have influenced the evolution of the CSM role in 2024 and beyond.
In our first ever episode, Valerio and I discuss the various challenges of being a CSM and running a CSM team. Some key topics covered include : - What actually is a CSM? - Should you spend more time with senior stakeholders or the team who actually uses your product day-to-day? We finish with an industry spotlight by exploring what it's like to be a CSM at a cybersecurity company.
Trust Me, I'm a CSM
Hosts Valerio and William discuss how market and industry challenges from 2020-2023 have influenced the evolution of the CSM role in 2024 and beyond.
