Weclome to Trust Matters, The Podcast. Listeners submit their questions about professional relationships, trust, and business situations to Charles H. Green, CEO of Trusted Advisor Associates. Ask us about your confusing, complicated or awkward situations with clients, management, and colleagues. Email: podcast@trustedadvisor.com or learn more at trustedadvisor.com
Charlie has more than 40 years of experience across management consulting, business development, and sales. He is the co-author ofthe best selling book, The Trusted Advisor. For the past 20 years he's been leading Trusted Advisor Associates. He has an MBA from Harvard and an undergraduate degree in Philosophy from Columbia (He also drove a NYC taxi part-time in college).
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Weclome to Trust Matters, The Podcast. Listeners submit their questions about professional relationships, trust, and business situations to Charles H. Green, CEO of Trusted Advisor Associates. Ask us about your confusing, complicated or awkward situations with clients, management, and colleagues. Email: podcast@trustedadvisor.com or learn more at trustedadvisor.com
Charlie has more than 40 years of experience across management consulting, business development, and sales. He is the co-author ofthe best selling book, The Trusted Advisor. For the past 20 years he's been leading Trusted Advisor Associates. He has an MBA from Harvard and an undergraduate degree in Philosophy from Columbia (He also drove a NYC taxi part-time in college).
Applying Metrics to Immeasurable Services (Episode 39) Trust Matters,The Podcast
Trust Matters, The Podcast
5 minutes 12 seconds
5 years ago
Applying Metrics to Immeasurable Services (Episode 39) Trust Matters,The Podcast
Welcome to the newest episode of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates and co-author of The Trusted Advisor.
A solo consultant writes in and asks, "My core services the ‘softer’ side of things – I help clients develop better internal interactions, through focusing on the corporate environment and culture. The problem that arises in my area of work is how do you demonstrate concrete, quantitative results? I’m being asked by clients, “How do you know it’s working?" or “Can you project how this will impact our revenue?” I'm realizing I don’t have a great answer for these questions. Any thoughts?”
Trust Matters, The Podcast
Weclome to Trust Matters, The Podcast. Listeners submit their questions about professional relationships, trust, and business situations to Charles H. Green, CEO of Trusted Advisor Associates. Ask us about your confusing, complicated or awkward situations with clients, management, and colleagues. Email: podcast@trustedadvisor.com or learn more at trustedadvisor.com
Charlie has more than 40 years of experience across management consulting, business development, and sales. He is the co-author ofthe best selling book, The Trusted Advisor. For the past 20 years he's been leading Trusted Advisor Associates. He has an MBA from Harvard and an undergraduate degree in Philosophy from Columbia (He also drove a NYC taxi part-time in college).
