Technology has increased the speed and scope of our interactions with one another, but the trust gap continues to widen. Companies hoping to thrive in a global marketplace must rely on a network of trusted partners to succeed. Customers are continually asked to turn over more and more information about themselves and trust that it’s being stored safely and used ethically. More and more research shows that many companies overestimate how trusted they actually are by their customers.

In this episode we look at trust as a currency - a two-way street. We’ll discuss the challenges that come along with technological interventions into trust. How do you trust in a fast-changing world?