104: Snakes in a cave, or why biases aren't bugs

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Trigger Strategy is now Tentacles

Tom Kerwin and Corissa Nunn

105 episodes

5 months ago

We’re Tom and Corissa from Crown & Reach.

With over 100 episodes, our podcast is the best bad podcast out there. By which we mean: raw, unfiltered, unedited conversations. We talk about strategy, sense-making, and the blurry edges between work and all the other stuff. Because sometimes feeling your way through the fog – with limbs outstretched – is the only way to move forward.

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We’re Tom and Corissa from Crown & Reach.

Hosted on Acast. See acast.com/privacy for more information.

Entrepreneurship

Business,

Management

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104: Snakes in a cave, or why biases aren't bugs

Trigger Strategy is now Tentacles

35 minutes 27 seconds

5 months ago

104: Snakes in a cave, or why biases aren't bugs

In which we sit in the garden, roast gently in the sun, and talk about cognitive biases, Panglossian optimism, Russian roulette, snakes on planes, and why most design is... fine actually. A very one-take kind of episode. Leaf-in-coffee energy throughout.

Confirmation bias affects individuals. But if you want to harm an entire organisation, you need validation.
You can be right, they can be right, or (more likely) you’re both missing something and a third way exists.
Heuristics are usually good. It’s when you step into a new context that they betray you.
Change start with acceptance. Weirdly, that’s when things can shift.
Almost everything on our shelves is poorly designed in some way ... and yet it’s still there.

Links, Ideas, and People Referenced

Gary Klein – firefighter heuristic/pattern recognition story – more at https://youtu.be/QKpMLYwLRR4?si=8ie9txFbL__Q88gI
Daniel Kahneman – cognitive biases, focusing illusion
Nora Bateson – snake instinct, context-specific intuition
XKCD’s "10,000" Comic – https://xkcd.com/1053/
Taylor Pearson on Ergodicity – https://taylorpearson.me/ergodicity/
Prisoner's Dilemma – https://en.wikipedia.org/wiki/Prisoner%27s_dilemma
Candide by Voltaire – Dr. Pangloss and "all for the best" satire
Gary’s Economics (YouTube) – https://www.youtube.com/@garyseconomics
Oliver Burkeman – stress, lateness, perspective
10–10–10 Rule – “Will I care in 10 minutes, 10 months, 10 years?”

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