Philippe Gilbert, President, Supply Chain Solutions at UPS shares his perspective on the changing face of supply chains in a post-COVID-19 world.   
1. What are some anticipated new supply chain trends/change of practice coming out of this crisis?
2. Even though demand is returning, it will probably be a different type of demand. How do you anticipate consumer demand to be post-crisis, and how will supply chains need to adjust to it, if at all?
3. How has a focus on technology and innovation been a plus for UPS to navigate in this crisis? How can the industry leverage all the available data out there now to stay ahead if another crisis hits?