In this podcast series, we will share what is top of mind for leaders across several industries including Healthcare and Life Sciences (HLS) and Retail, Restaurants, and Grocery (RRG) and the decisions they are making to transform experiences for today and tomorrow. The purpose of this series is to arm you with learnings, insights, and recommendations for driving change within your organization.
All content for Transforming Experiences is the property of Medallia, Toni Land, Rich Schwartz, Kristi Roe and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In this podcast series, we will share what is top of mind for leaders across several industries including Healthcare and Life Sciences (HLS) and Retail, Restaurants, and Grocery (RRG) and the decisions they are making to transform experiences for today and tomorrow. The purpose of this series is to arm you with learnings, insights, and recommendations for driving change within your organization.
(HLS) Why Experiences Matter and What Leadership Looks Like During a Crisis
Transforming Experiences
35 minutes 45 seconds
4 years ago
(HLS) Why Experiences Matter and What Leadership Looks Like During a Crisis
Welcome to the first episode of Transforming Experiences. In this inaugural episode where we get to know our three co-hosts: Kristi Roe, Toni Land, and Rich Schwartz as they discuss why experiences matter in healthcare and life sciences.
At Medallia, Kristi is Head of Healthcare Experience, Toni is Head of Clinical Experience, and Rich is Head of Life Sciences Experience. In the first session, you will hear from Dr. Saria Saccocio, the Ambulatory Chief Medical Officer at Prisma Health, as she discusses the role experience and education play in the vaccine rollout.
Transforming Experiences
In this podcast series, we will share what is top of mind for leaders across several industries including Healthcare and Life Sciences (HLS) and Retail, Restaurants, and Grocery (RRG) and the decisions they are making to transform experiences for today and tomorrow. The purpose of this series is to arm you with learnings, insights, and recommendations for driving change within your organization.
