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Transforming Customer Operations with AI Arek Skuza
Arek Skuza
125 episodes
1 week ago
Welcome to Transforming Customer Operations with AI! I'm Arek Skuza, and I'm excited to invite you to explore how AI is revolutionizing customer operations. Join me for practical insights, the latest trends, and real-world success stories. Thank you for subscribing, and let's dive into the future of customer experience together!
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Business
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All content for Transforming Customer Operations with AI Arek Skuza is the property of Arek Skuza and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Welcome to Transforming Customer Operations with AI! I'm Arek Skuza, and I'm excited to invite you to explore how AI is revolutionizing customer operations. Join me for practical insights, the latest trends, and real-world success stories. Thank you for subscribing, and let's dive into the future of customer experience together!
Show more...
Business
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Improving cooperation between business departments and the IT department in Maspex Group
Transforming Customer Operations with AI Arek Skuza
31 minutes 47 seconds
1 year ago
Improving cooperation between business departments and the IT department in Maspex Group

In this episode I take you through one of my favorite case studies from my career: the Maspex Group's successful integration of their business and IT departments. We explore how together with Maspex we tackled challenges using automation and data analysis to foster a collaborative, efficient work culture.

This podcast is a must-listen for business leaders and IT professionals looking for actionable insights on aligning business objectives with IT capabilities. Discover the strategies behind Maspex Group's innovative transformation and how similar approaches can be applied in various organizations. For further exploration of this topic, visit my article here: https://arekskuza.com/the-innovation-blog/improving-cooperation-between-business-departments-and-the-itdepartment-in-maspex-groups-ttransformation-projects-through-automation-and-data-analysis/.

Transforming Customer Operations with AI Arek Skuza
Welcome to Transforming Customer Operations with AI! I'm Arek Skuza, and I'm excited to invite you to explore how AI is revolutionizing customer operations. Join me for practical insights, the latest trends, and real-world success stories. Thank you for subscribing, and let's dive into the future of customer experience together!