Information is everywhere. For businesses, information is everything. The roles of CIOs, CTOs and other transformative leaders have evolved to impact all areas of business, from employee experience and digital labor to product development and the customer experience.
Hosted by Ann Funai, CIO and VP of Business Platforms Transformation at IBM, Transformers the podcast takes you behind the scenes and screens of these transformative leaders, exploring their real-world challenges, inspiring lessons, and best practices. From personal transformations to the transformative influences around them, Ann and her guests explore what it is to be transformers. Tune in every other Wednesday at 7am EST.
Information is everywhere. For businesses, information is everything. The roles of CIOs, CTOs and other transformative leaders have evolved to impact all areas of business, from employee experience and digital labor to product development and the customer experience.
Hosted by Ann Funai, CIO and VP of Business Platforms Transformation at IBM, Transformers the podcast takes you behind the scenes and screens of these transformative leaders, exploring their real-world challenges, inspiring lessons, and best practices. From personal transformations to the transformative influences around them, Ann and her guests explore what it is to be transformers. Tune in every other Wednesday at 7am EST.
What does it really take to transform a legacy institution into a digital-first, human-centered enterprise? Drawing from decades of experience, Amala Duggirala, Head of Digital Data and Technology at USAA, breaks down the four dimensions of transformation—technology, product, business value and culture—and shares how to scale innovation without losing sight of compliance, quality or people.
0:01 – Get to know Amala Duggirala
2:12 – The four types of transformation
7:34 – Move like a startup, scale like an E(nterprise)
12:35 – Want to win with AI? Get your foundations right.
16:25 – How USAA delivers on the full spectrum of financial needs
19:06 – Transformation lessons from around the world
22:30 – Turning point of a transformation: Words vs. actions
The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.