In a male-dominated industry that often rewards polish over honesty, Amber Romando shows up with zero filters and total heart. From her beginnings as a dispatcher at UPS to becoming COO of Spartan Logistics and President of CSCMP Chicago Roundtable, Amber has carved out a career defined by grit, grace, and guts.
In this conversation with host Jenni Ruiz, Amber opens up about betting on herself before LinkedIn even existed, the mentors who changed her life, and how she learned to turn tragedy into legacy. She talks candidly about what it means to be a woman navigating conferences, boardrooms, and truck yards—and why she refuses to play small or play nice when the stakes are high.
This is a masterclass in showing up fully, leading with empathy, and staying authentic no matter who’s in the room. Whether you’re a logistics veteran or just someone trying to find your footing in a tough industry, Amber’s story will make you laugh, nod, and maybe even take a few notes.
Authenticity. Advocacy. No apologies. Amber’s got all three—and she’s using them to change the game.
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Disclaimer: All views and opinions expressed in this podcast are those of the speakers and do not necessarily reflect the views or positions of Transfix, Inc. or any parent companies or affiliates or the companies with which the participants are affiliated, and may have been previously disseminated by them. The views and opinions expressed in this podcast are based upon information considered reliable, but neither Transfix, Inc. nor its affiliates, nor the companies with which such participants are affiliated, warrant its completeness or accuracy, and it should not be relied upon as such. All such views and opinions are subject to change.
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In a male-dominated industry that often rewards polish over honesty, Amber Romando shows up with zero filters and total heart. From her beginnings as a dispatcher at UPS to becoming COO of Spartan Logistics and President of CSCMP Chicago Roundtable, Amber has carved out a career defined by grit, grace, and guts.
In this conversation with host Jenni Ruiz, Amber opens up about betting on herself before LinkedIn even existed, the mentors who changed her life, and how she learned to turn tragedy into legacy. She talks candidly about what it means to be a woman navigating conferences, boardrooms, and truck yards—and why she refuses to play small or play nice when the stakes are high.
This is a masterclass in showing up fully, leading with empathy, and staying authentic no matter who’s in the room. Whether you’re a logistics veteran or just someone trying to find your footing in a tough industry, Amber’s story will make you laugh, nod, and maybe even take a few notes.
Authenticity. Advocacy. No apologies. Amber’s got all three—and she’s using them to change the game.
--
Disclaimer: All views and opinions expressed in this podcast are those of the speakers and do not necessarily reflect the views or positions of Transfix, Inc. or any parent companies or affiliates or the companies with which the participants are affiliated, and may have been previously disseminated by them. The views and opinions expressed in this podcast are based upon information considered reliable, but neither Transfix, Inc. nor its affiliates, nor the companies with which such participants are affiliated, warrant its completeness or accuracy, and it should not be relied upon as such. All such views and opinions are subject to change.
From Ad Exec to the King of Tricky Ship: Paul Jarrett on Reinventing Fulfillment for the Modern Brand
In this episode of Supply Chain Decoded, host Jenni Ruiz sits down with Paul Jarrett, co-founder and CEO of Bulu—a 3PL that’s anything but traditional. From growing up in a trailer park to co-founding one of the first subscription box companies, Paul shares the unexpected path that led him from Madison Avenue ad agencies to masterminding logistics for brands like Disney, Clorox, and Hulk Hogan.
Paul unpacks how Bulu evolved from a subscription box startup into a fulfillment powerhouse, mastering the art of “tricky ship”—those complex, high-touch logistics projects most 3PLs avoid. He reveals how listening deeply to customers helped them build tech-enabled, omnichannel solutions that scale, and why empathy and servant leadership are the cornerstones of their business model today.
Expect stories of folding bandanas for Hulk, decoding NFT-infused inventory, and how curiosity, humility, and a solid co-founder (who happens to be his wife) keep the Bulu team future-ready in a shifting global market.
Topics include:
Paul’s journey from advertising to logistics
What it means to do “tricky ship” and why most 3PLs avoid it
Lessons in resilience from the pandemic and beyond
The power of empathy and trust in business partnerships
Why curiosity—not credentials—wins in logistics
If you’ve ever wondered what makes a fulfillment partner truly stand out, this one’s for you.
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Disclaimer: All views and opinions expressed in this podcast are those of the speakers and do not necessarily reflect the views or positions of Transfix, Inc. or any parent companies or affiliates or the companies with which the participants are affiliated, and may have been previously disseminated by them. The views and opinions expressed in this podcast are based upon information considered reliable, but neither Transfix, Inc. nor its affiliates, nor the companies with which such participants are affiliated, warrant its completeness or accuracy, and it should not be relied upon as such. All such views and opinions are subject to change.
Transfix
In a male-dominated industry that often rewards polish over honesty, Amber Romando shows up with zero filters and total heart. From her beginnings as a dispatcher at UPS to becoming COO of Spartan Logistics and President of CSCMP Chicago Roundtable, Amber has carved out a career defined by grit, grace, and guts.
In this conversation with host Jenni Ruiz, Amber opens up about betting on herself before LinkedIn even existed, the mentors who changed her life, and how she learned to turn tragedy into legacy. She talks candidly about what it means to be a woman navigating conferences, boardrooms, and truck yards—and why she refuses to play small or play nice when the stakes are high.
This is a masterclass in showing up fully, leading with empathy, and staying authentic no matter who’s in the room. Whether you’re a logistics veteran or just someone trying to find your footing in a tough industry, Amber’s story will make you laugh, nod, and maybe even take a few notes.
Authenticity. Advocacy. No apologies. Amber’s got all three—and she’s using them to change the game.
--
Disclaimer: All views and opinions expressed in this podcast are those of the speakers and do not necessarily reflect the views or positions of Transfix, Inc. or any parent companies or affiliates or the companies with which the participants are affiliated, and may have been previously disseminated by them. The views and opinions expressed in this podcast are based upon information considered reliable, but neither Transfix, Inc. nor its affiliates, nor the companies with which such participants are affiliated, warrant its completeness or accuracy, and it should not be relied upon as such. All such views and opinions are subject to change.
