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Transcending CRM Podcast
JP Owens
37 episodes
1 day ago
Transcending CRM is a podcast where we explore how the Salesforce ecosystem has impacted the careers of fellow Trailblazers and the businesses that have leveraged dynamic growth from the platform. Our show is hosted by JP Owens and Elliott Spence.
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Technology
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All content for Transcending CRM Podcast is the property of JP Owens and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Transcending CRM is a podcast where we explore how the Salesforce ecosystem has impacted the careers of fellow Trailblazers and the businesses that have leveraged dynamic growth from the platform. Our show is hosted by JP Owens and Elliott Spence.
Show more...
Technology
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Episode 31: Change Management & Measuring Progress (Feat. Greg Thompson)
Transcending CRM Podcast
33 minutes 30 seconds
2 years ago
Episode 31: Change Management & Measuring Progress (Feat. Greg Thompson)

For good reason, middle-managers tend to be the most resistant to transformation. Not only do they usually have little to no input into purchase decisions, but their roles are often designed specifically to protect existing processes. This week, Digital Transformation Executive Coach at nCino Greg Thompson joins JP for an episode dedicated to one of our favorite recurring topics: creating the conditions for success by encouraging buy-in from managers early on in the process. 


Greg Thompson is Digital Transformation Executive Coach at nCino. Greg is a seasoned executive and change agent for high-growth companies employing new technologies or adapting to dynamic market conditions. He has experience with large and small companies as both leader and consultant, developing strategy, implementing process change, and managing teams for better results.


⁠⁠⁠JP Owens⁠⁠⁠ is the Managing Director of Banking and Lending at Silverline. JP partners with banks and credit unions to help them identify new ways to leverage technology solutions that drive transformation, growth, and measurable ROI. JP formerly served as the Director of Digital Product Experience at First Financial Bank, where he led multiple functional teams within the Digital organization and was responsible for vision, delivery, and execution across Digital channels.


Transcending CRM Podcast
Transcending CRM is a podcast where we explore how the Salesforce ecosystem has impacted the careers of fellow Trailblazers and the businesses that have leveraged dynamic growth from the platform. Our show is hosted by JP Owens and Elliott Spence.