In this episode of Training That Works, Rustin Schroeder talks with Jeff Moss about turning ordinary training into an unforgettable experience that actually drives results. Jeff reveals how most companies waste time on content-heavy training that no one remembers, and what it takes to build sessions people talk about for months. He shares how shifting from “information delivery” to “experience design” changed everything from employee engagement to performance outcomes. You’ll hear the surpris...
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In this episode of Training That Works, Rustin Schroeder talks with Jeff Moss about turning ordinary training into an unforgettable experience that actually drives results. Jeff reveals how most companies waste time on content-heavy training that no one remembers, and what it takes to build sessions people talk about for months. He shares how shifting from “information delivery” to “experience design” changed everything from employee engagement to performance outcomes. You’ll hear the surpris...
In this episode of Training That Works, Rustin Schroeder talks with Robin Hoffpauir about building training people actually remember… and use. He opens with a story from his restaurant days… a pre-test to gauge knowledge, a focused five-day sequence with a dedicated trainer, hands-on product practice, and clear docs everyone could always find. Then comes the unlock… consistent review tied to the Ebbinghaus forgetting curve so the knowledge sticks. Robin then calls out the villain… the l...
Training That Works
In this episode of Training That Works, Rustin Schroeder talks with Jeff Moss about turning ordinary training into an unforgettable experience that actually drives results. Jeff reveals how most companies waste time on content-heavy training that no one remembers, and what it takes to build sessions people talk about for months. He shares how shifting from “information delivery” to “experience design” changed everything from employee engagement to performance outcomes. You’ll hear the surpris...