In this episode, Executive Director Jana Adams talks with Andrea Walker, Vice President of Marketing and Administration at Sumter EMC (GA), and Rachel Hawkins, Chief Communications Officer at Sam Houston Electric Cooperative (TX), to explore the power of insights from Touchstone Energy’s new Cooperative Advantage Report — our latest national research initiative launched in 2025. In just seven minutes, Andrea and Rachel share: How easy it was for their co-ops to participate in the studyPractic...
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In this episode, Executive Director Jana Adams talks with Andrea Walker, Vice President of Marketing and Administration at Sumter EMC (GA), and Rachel Hawkins, Chief Communications Officer at Sam Houston Electric Cooperative (TX), to explore the power of insights from Touchstone Energy’s new Cooperative Advantage Report — our latest national research initiative launched in 2025. In just seven minutes, Andrea and Rachel share: How easy it was for their co-ops to participate in the studyPractic...
Seven on 7: Episode 29, The Cooperative Advantage. Let’s Survey Strong!
Touchstone Energy Seven on 7
7 minutes
7 months ago
Seven on 7: Episode 29, The Cooperative Advantage. Let’s Survey Strong!
April is here! Goodbye cold weather, and hello to blooming colors and fresh ideas! With spring comes exciting news—one of our biggest launches of 2025 is finally here: The Cooperative Advantage. In this energizing episode, we’re diving into the power of member feedback with two incredible guests, both deeply involved with the ACSI American Satisfaction Index—but bringing very different perspectives. On one side, we have Eric Hawkins, COO and General Counsel at Trico Electric Cooperative, Inc....
Touchstone Energy Seven on 7
In this episode, Executive Director Jana Adams talks with Andrea Walker, Vice President of Marketing and Administration at Sumter EMC (GA), and Rachel Hawkins, Chief Communications Officer at Sam Houston Electric Cooperative (TX), to explore the power of insights from Touchstone Energy’s new Cooperative Advantage Report — our latest national research initiative launched in 2025. In just seven minutes, Andrea and Rachel share: How easy it was for their co-ops to participate in the studyPractic...
